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SAP BusinessObjects Innovation
Customer Success Stories
The tools are easy to use and very valuable as they save us a great deal of time. 360Suite has absolutely the best customer support from any vendor we have experienced! Any requests for additional information are usually added to the next release. The team is very responsive to our needs: the response time to our inquiries is a day or less.
In general, the products are easy to install and use. The support we receive from GB&Smith is fast and effective. The products are highly recommended to any BO administrator in large environments.
Installation and initial setup was a smooth and quick procedure. The support team is very helpful and response time was quick.
360suite was of a big help during our migration towards BOXI3.1. Support is really proactive and we have an important ROI on all our daily actions on our Business Objects platforms.
The products are great and work as they should and are simple to use. The technical support has been excellent and responsive to our concerns and needs.
We are able to save 10 hours per week thanks to 360Suite solutions.
The support team is great. The response time is very fast. It’s better than SAP BO support! It’s a great product that is constantly being enhanced.
We integrated 360Suite solution within a dedicated project to set up the BI4 system and third party tools. The software is a great complementary tool for BO administrators that helps us save 4 hour per week.
360Suite went above and beyond our expectations when we once requested a versioning job notification and they included in their next release. The customer support team is very reactive and skilled as well.
Your software is simply but awesome! It allows us to save between 10 to 15 hours. per week
The customer support team is simply outstanding and always very responsive always.
The customer support team is responsive and interested in making the implementation of the solution a success by providing multiple POC license keys for evaluation. They are working with us every time in order to resolve issues. They specifically help us as plan and build our content automation tool, thanks to 360Plus solution as back end.
You have the best support team! So far all the people I have interacted with have a very good understanding of Business Objects and the 360Suite. The resolution time for solving the issues has always been quick which helps us as a customer to deliver our goals faster.
“I absolutely love how responsive support is.
You are always very helpful and take the time to resolve issues.”